FAQs for Cseel Customers

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How do I set up my course and add simulations?

Cseel offers step-by-step implementation guides to configure your school’s learning management system (LMS) like Canvas, Blackboard, Moodle, Brightspace D2L, Sakai, and Schoology. Once you’ve created your Cseel course, you can easily add Cseel simulations.

Instructors can use this collection of articles to learn how to easily add Cseel simulations and check to ensure that the tool has been configured properly.

How do automatic grading and the instructor dashboard work?

Cseel’s quizzes keep your students engaged and the automatic grading of these questions saves you time!

As an instructor, once your students begin any Cseel simulation, you gain access to learning analytics through the Cseel Dashboard. Find how-to guides and helpful tips in our grades, scores & dashboard collection.

I need information about my Cseel account renewal and licensing.

If you are already a Cseel customer, please contact our Customer Success Team via the customer support chat or [email protected]. Chat and emails are staffed by real people and monitored frequently.

I just signed up for Cseel. How do I get my students started?

Cseel offers a quick guide to help your students get started with step-by-step instructions, best practices, and student support.

My simulation feels stuck or frozen. How can I check that my system can support Cseel?

Not to worry! The solution could be as simple as clearing your cache and enabling 3rd party cookies. Here are some basic Cseel troubleshooting tips to resolve simple issues, including our system requirement guide.

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Chat with a real person! Text with a Cseel Customer Support Representative by visiting the Help Center and clicking on the chat icon at the bottom right corner of the page.

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Get how-to advice, troubleshooting, product information, and answers from the Cseel team.

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